Support

To access our support page and receive assistance, please follow these steps based on your platform:

• Website:
  • Log in to your account.
  • Click on the ‘Support’ link located under your name in the top right corner.
  • Select the 'Create Ticket' button.
  • Fill in the necessary details and submit. A unique support ticket ID will be generated, and a member of our support team will reach out to you promptly.
• Android and iOS app:
  • Open the N21Mobile app.
  • Click on ‘More’ on home screen.
  • Find and click on the ‘Support’ link.
  • Tap on the 'Create Ticket' button.
  • Fill in the necessary details and submit. A unique support ticket ID will be generated, and a member of our support team will reach out to you promptly.